Capital Security

Capital Security Employees

Ron Mason, REM Owner and President

Ron began protecting homes in Berkshire County back in 1976 when he and his wife, Lyn, started out in their home with a business dealing in physical security. Making the move to electronic security, Ron is now the president of the area’s premier alarm company. As the leader of a quality team, Ron still personally handles many of the company’s client needs and thus remains in touch with the client base as their needs continue to change.

Dan Woodrow, General Manager

Dan joined REM in January of 2001. Dan holds a Bachelor of Arts degree in Criminology, and has been active in the Alarm industry for twenty-four (24) years. Dan is currently Secretary of the Hudson-Mohawk Alarm Association. He is active in System Design & Sales, and manages the day-to-day operations of Capital Security. Dan believes strongly in providing excellent customer service and treating all customers with respect. Dan welcomes your call for any sales or customer service issue. Dan is at extension 103.

Tom Kitterman, Design Specialist

Tom Kitterman came onboard with Capital Security in 2007. He has over 20 years experience in the electronic security industry, having begun his career at the prestigious Alarms of Berkshire County in Pittsfield, Massachusetts in the late 80s. Tom has also worked at companies in Albany NY and southeast Michigan. Tom is certified in Fire Alarm Design by the NFPA and is a factory certified technician for Hochiki Fire Alarms. He is also factory certified in DSX Access Control Systems, and DMP Intrusion and Access Systems.Tom's forte is network-based systems and emerging technologies, especially IP cameras and robust integration projects. Tom can be reached at extension 104.

Patty McLaughlin, Office Manager

Patty joined Capital Security in 2011 after owning her own business for eight years. Prior, she worked at the New York State Department of Labor and Walt Disney World in Lake Buena Vista, Florida. She credits her exceptional customer service skills and attention to detail to having trained with these two organizations. She is extremely organized and well versed in office procedures with over 20 years of office and supervisory work experience, and now coordinates all of the daily operations and procedures needing tending to in the Capital Security office. She is at her best when she is communicating with customers or fellow employees and assisting them in reaching their desired outcomes. She is happy to take your call at extension 101 and answer your questions or connect you to the appropriate person. She will leave you knowing that Capital Security is the one you can trust.